Privacy Policy

Effective Date: July 8, 2025
Developer: Spiral Code Innovates LLP

About WAVES

WAVES is a mobile app developed by Spiral Code Innovates LLP, designed for field sales teams to manage sales, routes, leads, invoices, and payments with seamless ERPNext integration.

Location: Thapasya Building, Infopark, Kakkanad, Kochi - 682042

1. Introduction

This Privacy Policy explains how WAVES collects, uses, discloses, and protects user data when using the app. We are committed to maintaining the privacy and security of your information while providing you with the best possible service.

2. Information We Collect

Personal & Business Data

  • User email and login credentials for authentication
  • Customer data including name, address, and contact information
  • Leads with contact and company information

Device & Usage Information

  • Location data for route tracking and check-ins
  • Device model and operating system version
  • Timestamps of check-in and check-out activities
  • Offline usage synchronization data

Transaction Data

  • Sales orders, invoices, payments, and returns
  • Expense entries submitted through the app

3. Why We Collect This Data

Authentication & Security
Enable secure login and app usage
Field Operations
Record visits, orders, payments, and expenses
Route Management
Manage sales routes and customer check-ins
Data Synchronization
Sync with ERPNext for reporting and analysis

4. How We Share Data

Important:We do not sell or rent your data.

Data is shared only in the following circumstances:

1With your company's ERPNext backend for syncing records
2With third-party services like Google Maps for navigation and location services
3When required by law (government orders, legal compliance)

5. Location Permissions

Location Access Required

WAVES requires location access to function correctly, including:

  • • Tracking visits and check-ins by sales agents
  • • Generating accurate route and map data

Note: You can choose to deny location access, but the app may not function properly.

6. Data Security

We take security seriously and implement technical safeguards including:

HTTPS Communication
Access Control
Encrypted Sync

Disclaimer: No method of transmission over the internet is 100% secure. Please use the app responsibly.

7. Data Retention

We retain your data for as long as:

You actively use the app
It is needed to fulfill business or legal obligations

You may request deletion by contacting us (see Section 10).

8. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access & Correction
Access or correct your personal data
Deletion & Restriction
Request deletion or restriction of your data
Withdraw Consent
Withdraw consent to tracking (e.g., location)
Contact Us
Reach out with any requests

9. Children's Privacy

Age Restriction

WAVES is not intended for children under 13. We do not knowingly collect data from minors.

10. Contact Us

Get in Touch

Spiral Code Innovates LLP
Thapasya Building, Infopark Campus
Kakkanad, Kochi - 682042
info@spiralcode.in

11. Updates to This Policy

Policy Updates

We may update this policy periodically. Any changes will be posted within the app or notified via email.